1. Check-in/out Policy: Check-in is at 3:00 p.m. central time. Check out is 10:00 a.m. central time.
2. Smoking Policy: All properties are non–smoking rentals. If evidence of smoking is found inside the property, Tenant will be assessed a $250.00 penalty.
3. Pet Policy: No pets are allowed in or on the premises unless an agent has expressly authorized such use.
4. Age Requirements: Tenants must be over the age of 25 to make a reservation.
5. Damage Waiver: The damage waiver is a mandatory non – refundable fee for all rental guests. The waiver will cover any accidental damage up to $1,000.00. The SPI Rentals accidental damage waiver has certain conditions. The waiver will not include liability for damage or theft resulting from:
- Intentional acts of a guest
- Any damage that occurs if you are in violation of the lease agreement
- Gross negligence or willful and wanton conduct.
- Any cause, if the Covered Guest does not report the damage to SPI Rentals staff.
- Does not cover theft of personal property or property belonging to the vacation rental.
- Damages caused by any pet or other animal brought onto the premises.
- The waiver applies only to the direct physical loss or damage to covered property. It does not cover the loss of use of such property.
- Coverage does not apply for theft or damage of any property owned by or brought onto the premises by a covered guest.
The Plan takes effect at check-in. All coverage shall terminate upon normal check-out time of the property or the departure of the Covered Guest, whichever occurs first.
6. Excess Damage to Property: Rental Agent/Company Representatives reserve the right to charge the Tenants method of payment on file in the event property damages exceed specified damage deposit amount.
7. Payment Policy: Full payment is required at time of booking. Rental Agency/Company Representatives have the right to automatically charge any credit or debit card on file for any remaining balance on or after the due date.
8. Cancellation Policy: A sixty (60) day notice is required for Cancellations. Cancellations that are made sixty (60) or more days prior to the arrival date will incur a $150.00 Cancellation fee. Cancellations made within thirty (30) to fifty-nine (59) days prior to arrival date will forfeit the full 35% advance payment and damage deposit (if applicable). Cancellations made twenty-nine (29) days or fewer from arrival will forfeit the full amount of room rent, plus the nonrefundable reservation fee, and applicable taxes. Cancellations, changes to reservations, and/or early departures do not warrant any refund of rent or deposit. Please contact [email protected] for cancellations.
9. Monthly Reservation Cancellation Policy: A ninety (90) day notice is required for all monthly reservation cancellations. Cancellations that are made ninety (90) or more days prior to the arrival date will incur a $150.00 cancellation fee. Cancellations made within thirty (30) to eighty-nine (89) days prior to arrival date will forfeit the full 35% advance payment and damage deposit (if applicable). Cancellations made twenty-nine (29) days or fewer from arrival will forfeit the full amount of room rent, plus the nonrefundable reservation fee, and applicable taxes. All other paid fees, with the exception of Travel & Rental Protection, will be refunded (see #11 below.) Cancellations, changes to reservations, and/or early departures do not warrant any refund of rent or deposit. If a monthly stay is shortened and no longer qualifies for the discounted monthly rate, the rate will be adjusted according to the rate schedule. Please contact [email protected] for cancellations.
10. Maximum Occupancy: This property allows a maximum of guests, including infants & children, at any given time. The maximum occupancy includes infants and children. The maximum occupancy includes the entire property, i.e. driveways, backyard, pool areas, decks, and the entire interior of the home. If extra guests above the maximum occupancy are found on the property, the entire group may be asked to vacate the property. Any security payments and all rent will be subject to forfeiture. During the month of March, security wristbands are issued to all guests. If for some reason a guest loses a security wristband a replacement fee will be charged to the guest. Absolutely no house parties are permitted. Any persons on the property above the maximum occupancy stated, are in violation of this agreement.
11. Maid Service: While linens and bath towels are included in the unit, daily maid service is not included in the rental rate.
12. Personal Items: Ictshortstay and company affiliates are not responsible for any personal items left on the property after check out.
13. Pool, Hot Tub and Sauna Areas: Tenants may use the Pool, Hot Tub, and Sauna at their “OWN RISK”. The Owner, Landlord, and Rental Agency are not liable for any injury or death. When a cold front comes through & temperatures drop below 55 degrees the pool heaters shut off. This temperature does not include the wind chill.
14. Vehicle Maximum: There will be a vehicle maximum enforced for all properties. Parking on the grass or street is not permitted. Strict compliance with parking rules is enforced at all times and Rental Manager and the Property Manager reserve the right to have vehicles towed.
15. Evictions: The tenant may be evicted for failure to comply with the rules and regulations of the rental agency, condominium complex, or HOA. In the event of an eviction, the tenant will forfeit all funds paid to the rental company.
16. Late Checkouts: Late checkouts are not guaranteed. Guests may request a late checkout and we will accommodate this request when possible. If the property is not vacated by the designated checkout time the guest may be subject to a fine of 50% of that day’s nightly rate.
17. Rate Changes: Rates are subject to change if tenants stay is shortened, or dates of stay are modified.
18. Falsified Reservations: Any reservation obtained under false pretenses will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in.